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FAQ Affinity Web Store FAQ 1. Is payroll deduction available? – Payroll deduction will NOT be an option. 2. Is shipping and tax included in the prcie of the items? - The person purchasing the item is responsable for tax and shipping. 3. What is the production time? - Orders are held and placed on the 1st and the 15th of each month. If you have a event please contact Jim at Promotion Plus. 4. What if the item doesn’t fit? – The vendor has a 5 day return policy to the vendor with all tags still on the merchandise and not worn. 5. Who do I contact with questions or concerns about my order? – Please feel free to contact the vendor personally at Promotions Plus, which is accessed through the bottom navigational tab or Jim@promologos.com or by phone 920-734-9198. Our in house representative is Sarah Jedlicka sjedlick@affinityhealth.org or 720-1754. 6. How often will we have the option to order merchandise? – The Affinity Webstore will remain open all year around, I do plan on rotating merchandise to keep it fresh and seasonal. Offering you, our internal customer the best in quality and comfort. 7. I’m interested in giving feedback on the store or wanting additional items added to the site, who should I contact? – Please contact Sarah Jedlicka at jedlick@affinityhealth.org, I would be more than happy to review your suggestions for additional items or concerns. 8. Can I purchase items for my department? – Please contact Sarah Jedlicka with any questions regarding larger or more specific department incentive orders. 9. What if I would like additional apparel items? – At this time we will offer the items listed online. Sarah Jedlicka will continue to support large department specific orders when needed. |